Prime Rheumatology Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.primerheumatology.com/ (the “Site”), or use our online features, such as appointment request forms or contact portals.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to fill out online forms, request an appointment, or contact us through the Site.

Medical & Health Information (Patient Portals & Forms)

If you utilize our online forms to submit health histories, symptoms, or appointment details, we treat this data with the highest level of confidentiality. Please note that while our Site uses secure encryption, standard website contact forms are not a substitute for secure patient portals. Do not submit highly sensitive diagnostic medical records through general contact forms.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Schedule and confirm your clinic appointments.

• Respond to your customer service requests, inquiries, and support needs.

• Monitor and analyze usage and trends to improve your experience with the Site.

• Request feedback and contact you about your use of the Site.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

• Third-Party Service Providers: We may share your data with third-party service providers that perform services for us or on our behalf, such as web hosting, data analysis, email delivery, or customer service.

4. Tracking Technologies (Cookies and Web Beacons)

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Prime Rheumatology Clinic

Website: https://www.primerheumatology.com/

Email: info@primerheumatology.com

Phone: (832) 821-5550